Shipping

Do you have an outlet for the product and can I pick it up?

No, it is delivery only. Although, we do have some resellers in certain areas that sell our lasers.

How long does it take to deliver?

Local shipping to Sydney usually takes 1-2 days. Shipping time within Australia varies with location but on average will take around 3-5 days. International shipping usually takes around 10 days.

I don't have a paypal account. How do I purchase a product overseas?

All international transactions are processed through paypal. You don't need a paypal account, you can just log in as a visitor and still pay through paypal.

Is the Handy Pulse Laser compatible with international power grids?

Yes, when combined with an international power adapter.

Which postal company do you use?

Australia Post

Pulse Laser Relief Reviews

"The hand held laser is so convenient. Finally got rid of my tennis elbow after already paying for very expensive ultra sound treatments that were very painful. Won't do that again. I use it all over my body now after my runs and workouts. So good. Love it."

Diana E. - 1 Feb 2019

"I have used the laser to treat a subcutaneous cyst, with good result, and my husband is very happy with the laser's effect on his carpal tunnel and an ache in his knee. I have also used the laser to help heal a hip strain/pain in an elderly dog, which was very gratifying!"

Deborah K. - 29 Mar 2019

"My Pulse Laser is fantastic, I use it on spinal degeneration in my neck and have been able to cut out pain medication by 90%. It was recommended to me by my GP."

Louise H. - 21 Sep 2018

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Website terms of use
Privacy policy

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pulse Laser Relief’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Pulse Laser Relief’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 40159873355. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

By continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pulse Laser Relief's relationship with you in relation to this website. The term ‘Pulse Laser Relief’ or 'us' or 'we' refers to the owner of the website whose registered office is PO Box 1 Roseville NSW 2069. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

Introduction

Pulse Laser Relief takes privacy very seriously and this privacy policy is an important part of our relationship with our customers. The following privacy policy applies to all Pulse Laser Relief users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first use the Contact Us Form.

Collection of Information

In order to use the Pulse Laser Relief website, we may require information from you in order to provide the best customer service experience possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Pulse Laser Relief is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website.

Use of Collected Information

All personal details collected from Pulse Laser Relief customers are not and will never be distributed or sold to third parties.

Storage of Collected Information

All sensitive information such as credit card details are encrypted using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be process the transaction. We never permanently store complete Credit Card details, and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can contact us.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Pulse Laser Relief uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Pulse Laser Relief may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Pulse Laser Relief does not share any information with third parties for any unknown or unrelated uses.

Public Liability

Pulse Laser Relief distributes medical devices that should only be used in accordance with advice from a health professional. If you have any questions about Low Level Laser Therapy or the devices on this website and whether they are right for your condition ask your medical professional.Pulse Laser Relief is not run by medical professionals and does not advise how to use this product, and shall not be liable in any manner in respect of bodily injury and/or property damage arising from the use of its products. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Links

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). The terms and conditions set out in this privacy statement only cover the domain name of Pulse Laser Relief.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.

Questions about our privacy policy? Call us on 1300 886 929.